Operations Management as a Service? Yes, please!
We often hear skepticism from people that an extremely diverse domain like Operations Management cannot be provided as a Service due to not knowing each company and its operations well enough. While there is absolute truth in it, the world is never black & white. Our experience has repeatedly proven that Operations Management CAN be provided as a service by a team of external experts. There are no shortcuts or plug-and-play solutions to ensure ultimate alignment from day one, but transparent communication and our tried-and-tested methods lay a great foundation for success.
While we believe that the essence of Operations Management is pretty universal, it always has variations in each company. This is why we list projects here that don’t easily fit under our three other domains (People Ops, Finance, Legal & Compliance) or cross through them all, even though to us, the term Operations Management acts as an umbrella term for the sub-domains.
Past Projects
- Pitching improvement ideas at C-Suite meetings and strategy sessions with company founders, contributing to company-wide initiatives and complex projects.
- Providing strategic advice and consultation to the board of directors, enhancing decision-making processes.
- Defining and shaping a customer's company strategy, mission, and vision
- Setting up and managing the annual, quarterly, and monthly goal-setting processes and performance reporting
- Establishing and aligning Operations domain goals and KPIs to drive performance and accountability.
- Collaborating with the CEO and CRO to develop an effective sales team incentives policy, boosting motivation and productivity.
- Representing a customer's company in official capacities, including signatory responsibilities with notaries, lawyers, and tax authorities.
- Fostering strong relationships with external partners, providers, vendors, and authorities, enhancing collaboration.
- Improving and automating key processes by implementing new solutions for: contract management, document management, performance management, career development, financial reporting, internal auditing, and data analytics.
“Perfection is not attainable. But if we chase perfection, we can catch excellence.” – Vince Lombardi
“Excellence is attainable but not always reasonable. But if we chase excellence, we can catch improvement.” – Kristian from Ops Kingdom, kudos to Vince for the inspiration